CourtSmart is committed to providing our customers with first-class support.
CourtSmart does NOT outsource any support. Support is handled in-house by the staff that develops and installs our products. It is the policy of CourtSmart to locate satellite offices in areas that warrant a more local coverage based upon a critical number of customers. A CourtSmart support technician is assigned as the primary contact for each account. This person directs the proper resources to ensure coverage regardless of the issue.
For general help and support inquiries please contact us using the form below. You may also email CourtSmart support at any time at:
Teamviewer Remote Connection Software
Links for Teamviewer Remote Connection Software
Transcriber Foot Pedals
Transcribers can obtain footpedals by referring to their Court’s GSA Schedule. Freelance transcribers can buy CourtSmart-Approved Foot Pedals from the following sites:
- Infinity Foot Pedal USB [Model No. IN-USB-2]
- X-keys Foot Pedal USB [Model No. XK-3]
- Update_Cplayer Update CourtSmart Transcription Software (Cplayer) to current version.
Assistive Listening System
Learn more about CourtSmart’s ADA Compliant Assistive Listening Systems. How to Guide available for download below.